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Xfinity TV Go - Channels Locked

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Regular Contributor

Xfinity TV Go - Channels Locked

Hello, Currently have Premier Double play package and when I try to watch "Live TV" using the Xfinity TV Go web site or mobile app all channels have a "Gold Key" except like ESPN3 and Pivot. Always was able to watch Live tv and other content like HBO and other premium subscriptions. I've read on this forum others been having issues also. Please help.

Accepted Solution

Re: Xfinity TV Go - Channels Locked

Issue resolved. Thank you Comcast Philll

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Regular Contributor

Re: Xfinity TV Go - Channels Locked

Still need help. I have orange Locked Keys when trying to watch anything. I have sent PM but no has replied back.
Regular Contributor

Re: Xfinity TV Go - Channels Locked

Issue resolved. Thank you Comcast Philll

New Poster

Re: Xfinity TV Go - Channels Locked

Can you fill us in on how you resolved this?

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