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Xfinity TV App won't let me use cloud to download TV shows from dvr

New Poster

Xfinity TV App won't let me use cloud to download TV shows from dvr

This app connects to my home network and plays live tv perfectly fine. It however does not seem to recognize any recordings in my DVR cloud. I would love to download some shows to my iPhone phone and take them to watch on my way to work, but i dont even have the ability to select a show and download it to my phone. Any help is much appreciated.
Official Employee

Re: Xfinity TV App won't let me use cloud to download TV shows from dvr

What market are you in? Not all markets support cloud dvr.




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New Poster

Re: Xfinity TV App won't let me use cloud to download TV shows from dvr

I am in Houston, Texas 77505.

Official Employee

Re: Xfinity TV App won't let me use cloud to download TV shows from dvr

Can you please check now? Our support teams added the proper codes yesterday.




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