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Xfinity Stream App

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Xfinity Stream App

I am not able to download my DVR content to my iPad via the stream app. I have updated the app to the latest version. It either keeps starting the download of the show over part way through or I get an error that says the download has been interrupted. I've been trying to download an hour long show all day. And I tried multiple episodes. 

 

Thank you. 

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Official Employee

Re: Xfinity Stream App

Hi HeatherNatosha. I can assist with this downloading DVR content issue on your iPad if you are still having the trouble. Can you tell me what type of internet connection you are using, and also have you tried to uninstall and reinstall the app? 


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