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Xfinity Share

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Xfinity Share

Why do I get an error when I try to log into the xfinity share app? It tells me that I need triple play? I have triple play so that makes no sense.
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Re: Xfinity Share


Dimit wrote:
Why do I get an error when I try to log into the xfinity share app? It tells me that I need triple play? I have triple play so that makes no sense.

Others have reported that Triple Play is defined as Phone-Internet-X1    HOME is not considered part of the Triple requirement for SHARE.

 

From the COmcast website:  Note: To use XFINITY Share, both the sender and receiver must be XFINITY Triple Play customers with X1 DVR set-top boxes.

 

The SHARE FAQ is here:  http://customer.xfinity.com/help-and-support/cable-tv/using-x1-share-app/

 

-=Ray=-




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