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Xfinity Parental Controls, apps, TV, online

New Poster

Xfinity Parental Controls, apps, TV, online

Hello,

 

Is there a way to set parental controls on a per user basis?  My kids have their own accounts and I want to prevent them from watching content. I would also like to have my account able to access more content.  From the account page on the website I can only set 1 parental setting that controls all accounts.  I would like to not have to change that setting everytime I want to use the app on my phone to watch a movie.

 

Thank You.

Official Employee

Re: Xfinity Parental Controls, apps, TV, online

Hello 

 

I've looked at our internal databases and found these articles that may be just what you're looking for.

 

http://customer.comcast.com/help-and-support/cable-tv/set-online-parental-controls/

AND

http://customer.comcast.com/help-and-support/cable-tv/control-what-your-child-watches/

 

Please let me know these were helpful and if you require further assistance. 

 

Thank You!!!

ComcastGeorge


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New Poster

Re: Xfinity Parental Controls, apps, TV, online

I read both of those, however it looks like you can only have 1 parental control setting for all users.  Which mean I cannot watch game of thrones on my phone without removing the parental controls from my account and than remembering to put them back on to prevent my son from watching restricted content.

 

There really needs to be an easier way to control content on "smart" devices.

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