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Xfinity Online Issues - Must subscribe to these channels

New Poster

Xfinity Online Issues - Must subscribe to these channels

I'm getting locked out orange keys on all my channels.  I can't watch anything.  It says I must subscribe, even to the channels I already get in my package.  How can I get this fixed. 

Frequent Visitor

Re: Xfinity Online Issues - Must subscribe to these channels

Also having this issue on iPad app and the website.

New Poster

Re: Xfinity Online Issues - Must subscribe to these channels

Same.

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