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Xfinity My Account App no longer shows box names??

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Xfinity My Account App no longer shows box names??

Now we have to identify the boxes by the serial numbers? Seems like someone messed up. Can we get that back. I troubleshoot boxes based on the specific names I assigned to them.

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Re: Xfinity My Account App no longer shows box names??


adammusic22 wrote:

Now we have to identify the boxes by the serial numbers? Seems like someone messed up. Can we get that back. I troubleshoot boxes based on the specific names I assigned to them.


Yes...just looked...the Support Pages are showing serial numbers but when I looked at the My Services page, Manage my TV page, it was still showing box names....




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