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XR5 functionality

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XR5 functionality

 I can't access any cable TV functions with my XR5 remote.  It does turn the TV on and off, adjusts the volume and can cycle through TV inputs but no cable functions (xfinity, guide, info, change the channel, etc.)

 

Service Expert

Re: XR5 functionality


pbajdek wrote:

 I can't access any cable TV functions with my XR5 remote.  It does turn the TV on and off, adjusts the volume and can cycle through TV inputs but no cable functions (xfinity, guide, info, change the channel, etc.)


was it working previously? why don't you have a voice remote if it is X1 equipment? what is the model number? rng150? 




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Re: XR5 functionality


pbajdek wrote:

 I can't access any cable TV functions with my XR5 remote.  It does turn the TV on and off, adjusts the volume and can cycle through TV inputs but no cable functions (xfinity, guide, info, change the channel, etc.)

 


You should upgrade to the voice-remote (XR11). Some functions may have changed since the release of XR5.

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