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XFinity and HBO Go activation

New Poster

XFinity and HBO Go activation

Looks like this issue has been going on for years now. If you go to HBOGO.com/activate and choose Xfinity as your provider you get redirected to this website. It says something like you have the service but it doesnt redirect you back to HBOGO. This is 100% an issue with the comcast website. It would be nice if they provided a solution. 

Re: XFinity and HBO Go activation

They have been no help whatsoever with this issue.

New Poster

Re: XFinity and HBO Go activation

Same issue.  hbogo.com/activate just redirects to xfinity.comcast.net with a message that HBO is already in my Xfinity subscription, but never redirects back to HBO or offer a place to enter the activation code.

Problem Solver

Re: XFinity and HBO Go activation

Hello Everyone, 

We are looking into this issue. We will post a response to the forums once we have determined a resolution to the issue.
 

 

 




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