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XFINITY remote app

Regular Visitor

XFINITY remote app

I had the TV remote working on my iPad & iPhone last week but now it won't change the channel on the TV. I went through settlings and there does not seem to be a sync option - it just has my tv listed. Tried turning the box off but still not working.

Any suggestions? I can change the channel with the regular remote but that defeats the purpose....
Regular Contributor

Re: XFINITY remote app

Can you direct message me with your Comcast id (email or username)?  Do you get the icon confirmation when you attempt to change the channel or does it not recognize your box at all?

New Poster

Re: XFINITY remote app

I'm having the exact same problem ; it used to work fine but a couple of days ago, it quit... Lists the channels but it will not change the channels on the tv now.... And I get nothing when I try the icon confirmation either...
Regular Visitor

Re: XFINITY remote app

Kymcatlin and yes, I get the icon on the app but the box does not change channels. Sorry - had to try it before I could respond.
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