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XFINITY TV Player

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XFINITY TV Player

I installed XFINITY TV Player on my droid . I am able to sign in then get an error message .

 

It says " We do not have permission to access the applications private storage directory . Please check that nothing is interfering with disk access and restart . "

 

Any ideas of what I need to do ?

Accepted Solution

Re: XFINITY TV Player

Thanks . Works great.
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Official Employee

Re: XFINITY TV Player


GARY470 wrote:

I installed XFINITY TV Player on my droid . I am able to sign in then get an error message .

 

It says " We do not have permission to access the applications private storage directory . Please check that nothing is interfering with disk access and restart . "

 

Any ideas of what I need to do ?


Are you using the Xfinity TV Player App or your Androids' web browser?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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New Poster

Re: XFINITY TV Player

Im using the app .p
Official Employee

Re: XFINITY TV Player


GARY470 wrote:
Im using the app .p

Try uninstalling the app and then install it again.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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We ask that you post publicly so people with similar questions may benefit from the conversation.
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Community Icon
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Was your question answered?
Mark a Best Answer!solution Icon

New Poster

Re: XFINITY TV Player

Thanks . Works great.
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