Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,844,535

members

794

online

36,600

topics

Top

XFINITY TV Go App Live, some don't work, get error when tries to authenticate.

Contributor

XFINITY TV Go App Live, some don't work, get error when tries to authenticate.

On the Live selection on the TV Go app, I discovered tonight that some of the channels are not working.  When selecting, as soon as Authenticating starts. Suddenly an error pops up: "Http call failed during redirect check. Status Code:  HTTP/1.1 400 channel request is unavailable."
Happened on tne following networks:  MSNBC, CNBC Golf, TNT, TBS, TruTV, Bravo, Oxygen, E!, mun2
 
Stranger yet, I originally wanted TNT. When I went back to try it again,  accross the top were advertisements for some of tonight's programming,  and one was the NASCAR race I wanted on TNT.  So I tapped the advertisement instead of the TNT channel, and it worked fine!   Just to check, I closed it and tried again to open the TNT channel,  and still got the same error.  That's when I checked5all the channels and found the others above that were getting the same error message.
 
Any idea what the problem is?
 

 

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 0 replies
  • 610 views
  • 0 kudos
  • 1 in conversation