Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,858,076

members

1,675

online

30,082

topics

Top

XFINITY TV Go APP

New Poster

XFINITY TV Go APP

On Windows 7 and 8 laptops, the web app works fine for watching online shows.  As soon as you click "watch on tv", you hear a ding sound and a square screen comes up stating "Now Playing on sunroom, kitchen" or whatever other room we have a Xfinity box at home!  How do we get it to stop doing this!?!? Even if you try to "x" it out you are unable to watch a live show. I've changed the settings to no avail.  What am I doing wrong?!  We just want to watch live shows when we are on the road. Thanks.

Service Expert

Re: XFINITY TV Go APP


newie wrote:

On Windows 7 and 8 laptops, the web app works fine for watching online shows.  As soon as you click "watch on tv", you hear a ding sound and a square screen comes up stating "Now Playing on sunroom, kitchen" or whatever other room we have a Xfinity box at home!  How do we get it to stop doing this!?!? Even if you try to "x" it out you are unable to watch a live show. I've changed the settings to no avail.  What am I doing wrong?!  We just want to watch live shows when we are on the road. Thanks.


Those assets with "Watch on Tv" are only available on your home TV and when you click on them, they begin playing on that boxes selection...  There is some limitation as to what content you can actually watch LIVE using the web app.

 

-=Ray=-



The Support Forums are "public" forums and you should not post identifiable information (full name, account number, address, phone numbers & email addresses).  Users of these forums are Comcast customers,the same as you & me and volunteer their time to assist with the issues and/or problems that you may be experiencing.  Please ensure your post is in the correct Forum to begin with.  Please do not send me Private Messages for personal help but instead use the Forums to allow everyone to read and offer comments to assist you.  Comcast employees are identified with RED lettered User Names.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

New Poster

Re: XFINITY TV Go APP

I thought we would be able to watch live tv from our laptops when we traveled?? We can watch live from our tiny phone screens LOL. 

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Labels
Discussion stats
  • 2 replies
  • 279 views
  • 0 kudos
  • 2 in conversation