XFINITIY Streampix free preview question

[arkies]

We received an on demand message last night that said on May 22 and 23 (I believe it was the 23rd, but I am definitely sure it said the 22nd) that there would be a free preview of Streampix to explore and try out.  Yet today, I go to On Demand, then to Sreampix and it still cost $.  Did I dream this?  I really don't think so. 

[ComcastJoe]

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arkies wrote:

We received an on demand message last night that said on May 22 and 23 (I believe it was the 23rd, but I am definitely sure it said the 22nd) that there would be a free preview of Streampix to explore and try out.  Yet today, I go to On Demand, then to Sreampix and it still cost $.  Did I dream this?  I really don't think so. 

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The free sampler preview will give you access to the first season of ten popular TV series as well as 24 featured movies:

TV Series (first season)

30 Rock
Heroes
Lost
Friday Night Lights
Grey's Anatomy
Secret Life Teenager
Married with Children
Desperate Housewives
Dawson's Creek
Rescue Me

Movies

Adventures of Milo and Otis
Analyze That
Annie (1982)
Being John Malkovich
Big Lebowski, The
Brokeback Mountain
Charlie's Angels  (2000)
Crouching Tiger Hidden Dragon
Divine Secrets of the Ya-Ya Sisterhood
Ghostbusters
Ghostbusters  II
Grumpy Old Men
High School Musical
High School Musical 2
In the Name of the Father
Legends of the Fall
Muppets from Space
National Lampoon's Vacation
Ocean's Eleven (2001)
Scent of a Woman
St. Elmo's Fire
Stuart Little
Superman: The Movie
When Harry Met Sally All of these will work On Demand, on the Xfinity TV App and on Xfinitytv.com Thanks, Joe XfinityTV.com/Xfinity.com Support Twitter: @XfinityTVJoe

[arkies]

Hi Joe,

I appreciate the reply, and I have tried the items you listed as "free" in the preview, but they still "$".  Possibly we received the the free preview message in error? 

Thanks.

[ComcastJoe]

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arkies wrote:

Hi Joe,

I appreciate the reply, and I have tried the items you listed as "free" in the preview, but they still "$".  Possibly we received the the free preview message in error? 

Thanks.

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Try watching this movie and let me know if it is locked:

http://xfinitytv.comcast.net/movies/Being-John-Malkovich/10351/2200814464/Being-John-Malkovich/video...

This is just a test, not a permanent solution.

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

[arkies]

I can watch it online - but to watch it on TV, it says I stll need to have a subscription. 

[ComcastJoe]

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Aeries wrote:

I can watch it online - but to watch it on TV, it says I still need to have a subscription. 

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Try resetting your box and then try again.

Note: It may take some time for the box to fully populate

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

[cork999]

We could not watch either...... really kind of bummed by it. I was hoping this would be a good alternative to Netflix. Guess not. I don't have problems with Netflix. It would be much more convenient, that is for sure. Oh well!!!! So much for free preview! I will stick to Netflix, I guess......

[bjf2000]

None of the items here that I tried online work without a subscription, even though the email was sent to me. It states that it's good from the 22nd-28th. I am logged in.

http://xfinitytv.comcast.net/specials/streampix?mid=13000432 

[arkies]

I am still confused.  Sounds like we should get it for free online and on our TVs.  Still says it "costs" for the TV access though.  Frustrating.  Stated on the page for the above link -

"Streampix Sampler - For a limited time watch these favorite TV series and movies for free" 

We have no desire to watch these movies and series online - would like to watch them on TV so we could watch together as a family. 

We have unplugged our box and everything else.  Think this is a Comcast fail for the moment.