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X1 TV App not working on Mobile Devices

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X1 TV App not working on Mobile Devices

When I try to connect to the X1 TV App on my iPad i get the following message:

Good news!
XFINITY TV is now available in your area. Please call 1-800-COMCAST to order.
Stream live TV and On Demand content to any TV, mobile device, or computer in your home.
Add the X1 DVR and enjoy the convenience of watching DVR recordings at home on your mobile devices and computers.
Download recordings to a mobile device then take your shows on the road to watch whenever, wherever you like.
Switch Account
Did you recently upgrade to the X1 Operating System? Activation can take up to 24 hours from the time of purchase. Try Again
If you think there's a problem with your service, please call 1-800-COMCAST


Can someone help me with this?
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