Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.








X1 Platform sucks

New Poster

X1 Platform sucks

I've had the XI platform for less then two months. What a POS! Come on Comcast you make us pay outrageous prices for an "upgrade" and most of the time I can't even watch On Demand because it won't load. I guess I have to spend hours on the phone just to be talked down to and then told that "everything looks good on our end"

New Poster

Re: X1 Platform sucks

I'm having the same problem and if I'm watching a show on Demand, late night or early morning, it justs shuts off. Should have never switched back from ATT uverse. Now my live television won't load. How are you going to charge such rates for something that doesn't even work most of the time. Really considering cancelling my service and they can keep there two year contract. This is a real disappointment. I feel some compensation is due

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 1 reply
  • 1 kudo
  • 2 in conversation