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X1 Orange Screen (looks pink in the picture)

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X1 Orange Screen (looks pink in the picture)

Hi all I'm J and I am having an issue with my new X! box. Anybody seen this?X1 Fail 9.21.2017.JPG

Official Employee

Re: X1 Orange Screen (looks pink in the picture)

How do you have it hooked up to the tv?HDMI?

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Service Expert

Re: X1 Orange Screen (looks pink in the picture)

adding... using your remote try these and reply back

 

exit exit exit 480 -- did that bring back the live channel on the screen?

 

exit exit exit 720 - same question.

 




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Gold Problem Solver

Re: X1 Orange Screen (looks pink in the picture)

Sounds like you are using a component video connection (red, green, blue) that is not working properly.

If you are using HDMI you might want to try a different HDMI cable.


Jc80013 wrote:

Hi all I'm J and I am having an issue with my new X! box. Anybody seen this?X1 Fail 9.21.2017.JPG


 

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