Use this tool to find the codes of your devices and to get specific instructions on programming the codes into your Comcast remote.
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You haven't called them by chance have you? I really don't want to but since no Comcast folks are responding on here I may have to spend the four hours on hold. Lol.
Online chat is an option and that can be reached thru this link: https://www.comcastsupport.com/ChatEntry/Protected.aspx
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i called in and here is the gist of the conversation...
me: i havean ipad witht he xfinity tv app. I try to login and it tells me error code 3322 and to call you.
tech: so youre having issues with you tv?
me: no an ipad app
tech: oh ok, what version of windows is that running?
Me: its an ipad ma'am, it runs OS9.2.1
tech: oh sorry about that.... Ok, let me send a code to your device
me:uh... You cant, its not on your network for you to send any codes to it....it wont let me login...
tech: ok, um.... Well, it looks like I have to send this to tech support level 2. Someone will call you in the next 12 hours
me : SUPERVISOR
this was at 8pm...
i did talk to the supervisor and tried stuff while he "researched" the error code...
What I found works is exactly what others here have said... Error 3322 is a corrupt or old app version. You will get it if you restore a backup to any apple device. The fix is to delete the app, reboot your device and download and install the app from the app store...
on a bonus note, my nice supervisor did find a hidden promotion to drop my bill a bit kore for another year.
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