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X1 DVR Cable Box

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X1 DVR Cable Box

I hooked up my X1 DVR Cable Box and it isn't working. I have checked all the cables numerous times. When I turn it on it said boot and then a few minutes later it said Pst. There is still no signal. The cable works fine in my bedroom. When I hooked up the old cable box to the same tv that i had the X1 DVR hooked up too, the older box works fine but no signal or anything from the new one.
Any suggestions?!?!?
Official Employee

Re: X1 DVR Cable Box

Check all of your connections,splitters etc. What worked for the old equipment may not work with the X1 platform


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Service Expert

Re: X1 DVR Cable Box

adding.. a quick test: temporarily put your set top box on the modem's connection and let it boot up. does it get to the 'clock' on the face of the set top box? (no TV needed for this test).




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Official Employee

Re: X1 DVR Cable Box

Hello HellzKellz, were you able to get your box working? 


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