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Why does Comcast offer programming online if you can never watch the shows?

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Why does Comcast offer programming online if you can never watch the shows?

When I am travelling I like to catch up with my missed shows online.  The commercials have no problem loading but the program never plays.  I will walk away from my computer and come back 10-15 minutes later and the show is still buffering.  I get so frustrated I switch to Netflix and I never have a connection problem

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