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Why are "My Recordings" are sometimes visible and sometimes not in DVR Manager?

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Why are "My Recordings" are sometimes visible and sometimes not in DVR Manager?

When I first set up DVR Manager, I could see "My Recordings"    

 

A few  weeks later, no trace of them. 

A few days later, they are back.

 

Is there some trick to this? My DVR was powered on each time I checked.  Does it take a week after losing power to restore?  A problem on the Comcast server?

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