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When will bluetooth be available on the XG1 box I just picked up. Need it for headphones.

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When will bluetooth be available on the XG1 box I just picked up. Need it for headphones.

When will bluetooth be available on the new XG1 box I just picked up?  When is "later in 2017"?  I need it for headphones.

Last winter I had an older style box to which I could connect a bluetooth transmitter via red and white audio out cables.  Then I paired the bluetooth transmitter to my bluetooth headphones.

I suppose I could go back to the store and ask for the older box, but would like to take advantage of the new technology. 

Service Expert

Re: When will bluetooth be available on the XG1 box I just picked up. Need it for headphones.


1384ppca wrote:

When will bluetooth be available on the new XG1 box I just picked up?  When is "later in 2017"?  I need it for headphones.

Last winter I had an older style box to which I could connect a bluetooth transmitter via red and white audio out cables.  Then I paired the bluetooth transmitter to my bluetooth headphones.

I suppose I could go back to the store and ask for the older box, but would like to take advantage of the new technology. 


do you have the xg1v4 (no clock on the front)? if so go to Comcast labs in the menu. Is there an option to turn on the blue tooth radio?




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New Poster

Re: When will bluetooth be available on the XG1 box I just picked up. Need it for headphones.

Thanks, but.......

Found Comcast Labs, which included Bluetooth.  Discovered my headphones, but would not pair and activate the connection.

Progress.  Any ideas?

Service Expert

Re: When will bluetooth be available on the XG1 box I just picked up. Need it for headphones.


1384ppca wrote:

Thanks, but.......

Found Comcast Labs, which included Bluetooth.  Discovered my headphones, but would not pair and activate the connection.

Progress.  Any ideas?


do you have the DVR that does not have a clock? (XG1v4) if you hit quote it lets readers know to whom your post is replying.




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Re: When will bluetooth be available on the XG1 box I just picked up. Need it for headphones.


Rustyben wrote:

1384ppca wrote:

Thanks, but.......

Found Comcast Labs, which included Bluetooth.  Discovered my headphones, but would not pair and activate the connection.

Progress.  Any ideas?


do you have the DVR that does not have a clock? (XG1v4) if you hit quote it lets readers know to whom your post is replying.


You do know that you were the only one responding.


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Official Employee

Re: When will bluetooth be available on the XG1 box I just picked up. Need it for headphones.


1384ppca wrote:

When will bluetooth be available on the new XG1 box I just picked up?  When is "later in 2017"?  I need it for headphones.

Last winter I had an older style box to which I could connect a bluetooth transmitter via red and white audio out cables.  Then I paired the bluetooth transmitter to my bluetooth headphones.

I suppose I could go back to the store and ask for the older box, but would like to take advantage of the new technology. 


I would keep trying, as far as I know, Bluetooth is enabled. If it keeps failing to connect try calling in. The box is so new I couldn't find information on further troubleshooting.


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New Poster

Re: When will bluetooth be available on the XG1 box I just picked up. Need it for headphones.

I have the newer XG1 box from Xfinity. It
Pairs any of my wireless speakers. JBL/ Bose perfectly. However I have tried several types of headphones and none of them will pair with the system. Does anyone have any suggestions.
Service Expert

Re: When will bluetooth be available on the XG1 box I just picked up. Need it for headphones.


Joe477 wrote:
I have the newer XG1 box from Xfinity. It
Pairs any of my wireless speakers. JBL/ Bose perfectly. However I have tried several types of headphones and none of them will pair with the system. Does anyone have any suggestions.

Only that the XG1v4 can have only one paired at a time.  Did you unpair the speakers before trying to pair the headphones?




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