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Weeds- New Season on Demand

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Weeds- New Season on Demand

Episode 1 - almost to the end and the new episode that aired last night is freezing when I am watching it on my computer. What is the problem?

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Official Employee

Re: Weeds- New Season on Demand


malgio wrote:

Episode 1 - almost to the end and the new episode that aired last night is freezing when I am watching it on my computer. What is the problem?


So the end of episode 1 and all of episode 2 is freezing up?

 

When exactly in episode 1 does the video start to freeze?

 

Also, please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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New Poster

Re: Weeds- New Season on Demand

Episode 1 freezes at about 20.44. You hear voices but the video freezes and then it completely stops. I've tried to resume when I go back and it happens each time.

Episode 2 freezes at the beginning of the credits.

Official Employee

Re: Weeds- New Season on Demand


malgio wrote:

Episode 1 freezes at about 20.44. You hear voices but the video freezes and then it completely stops. I've tried to resume when I go back and it happens each time.

Episode 2 freezes at the beginning of the credits.


I cannot duplicate these issues.

 

Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

New Poster

Re: Weeds- New Season on Demand

Weeds episode 2 freezes at 1:04. Thanks

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