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Watching TV on internet

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Watching TV on internet

I am paying for Xfinity TV but dont have a TV so I try to watch online but most of the TV shows I want to watch do not play. It was made clear when I signed up for this service that ALL of my TV watching would be online and not with an actual TV. It seems that I cannot watch most of the TV shows I would like to watch and I am very upset.  I get messages saying "there is a problem and need to refresh" but refreshing does not solve the issues and I am unable to view.  I call 24/7 technical support and am told they are closed no matter what time I call.  So far the only show I can watch consistantly with no difficulty is Big Brother.  I also use Hulu and netflix and have no problems so I know the issue is not my computer.  I am ready to discontinue this part of my service if this cannot be resolved.

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