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Watching ESPN Online

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Watching ESPN Online

I am unable to watch ESPN on my mobile (Watch ESPN app), at Xfinity.com/tv and on my Xbox One (ESPN app).  At all three, I get a message stating that the channel is not included in my subscription.  ESPN is absolutely included in my subscription.

 

Also, I installed the ESPN app on my Xbox One this past weekend and I installed Watch ESPN on my mobile this morning.  So, I'm sure that I have the most recent version of the apps.

 

I was able to find some older posts about this issue, but nothing recent or that seemed to offer a solution.

 

Thanks in advance for any help.

 

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