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Watchespn app crashing after iphone 3g iOS upgrade

Regular Visitor

Watchespn app crashing after iphone 3g iOS upgrade

I cannot get the app to work...
I've tried the following:
Reinstalling app
Logging off and on
Clearing cache
Downgrading iOS 4.2.1 to 4.1

Has there been a recent update to the app that is incompatible with iOS 4.1/4.2.1???
Note: the app worked fine a couple of weeks ago, prior to the upgrade.

Any ideas?
Official Employee

Re: Watchespn app crashing after iphone 3g iOS upgrade


Techguy0007 wrote:
I cannot get the app to work...
I've tried the following:
Reinstalling app
Logging off and on
Clearing cache
Downgrading iOS 4.2.1 to 4.1

Has there been a recent update to the app that is incompatible with iOS 4.1/4.2.1???
Note: the app worked fine a couple of weeks ago, prior to the upgrade.

Any ideas?

Can you sign into the app?

 

Are you receiving an error message?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
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Please post so people with similar questions may benefit.
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Mark a Best Answer!solution Icon

Silver Problem Solver

Re: Watchespn app crashing after iphone 3g iOS upgrade

I would like to know how you downgraded your ios without jailbreaking your phone.?

Regular Visitor

Re: Watchespn app crashing after iphone 3g iOS upgrade

No error message...after I choose my provider and click play (on any content), It spins a bit then the app simply closes.

 

Regular Visitor

Re: Watchespn app crashing after iphone 3g iOS upgrade

@ - I wiped it out and installed the lower firmware...just to test if the app would work (it didn't).

Regular Visitor

Re: Watchespn app crashing after iphone 3g iOS upgrade

Correction: I wiped it out and upgraded from 4.1 to 4.2.1.

Note: My xfinity tv app wouldn't work after that either...could the 2 issues be related???

 

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