Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,844,925

members

1,405

online

36,671

topics

Top

WatchESPN app will not work on my Android Phone - VERY FRUSTRATING - PLEASE HELP

New Poster

WatchESPN app will not work on my Android Phone - VERY FRUSTRATING - PLEASE HELP

My WatchESPN application on my telephone has stopped working.  I am receiving the following error message 

 

"Unable to play video.  This network is not included in your current television subscription. Please contact your TV provider to subscribe."  

 

But I am subscribed to ESPN!!?? I am on the DIGITAL PREFERRED plan.  I can watch ESPN on any television in my household and see no reason why this wouldn't extend to my telephone as well, especially considering it was working previously, and no changes have been made to the account.  I have no problems watching WatchESPN online on my computer, but why won't it work on my android phone? Please advise. Thank you in advance!

 

Sincerely,

 

Dave S

Problem Solver

Re: WatchESPN app will not work on my Android Phone - VERY FRUSTRATING - PLEASE HELP

Did you sign in with your tv provider?

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 1 reply
  • 1708 views
  • 0 kudos
  • 2 in conversation