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Watch tv shows online

New Poster

Watch tv shows online

Starting this past week, when I open Xfinity home page, it initially says that I'm not signed in, but when I click the sign in button, it recognizes me without my entering proper sign in info.  Then, when in TV mode, I cannot access shows that I wish to watch!  HELP!!!  Anyone else having this problem?

Regular Visitor

Re: Watch tv shows online

Yes. Same problem here. Get message "Sorry we've experiened some difficulty playing---------".

Did online chat with a rep but he couldn' fix. Said a senior rep would call me and assigned a number to my problem..No one ever called.

Regular Visitor

Re: Watch tv shows online

Same problem!! Sorry we're having some difficulty playing..........Please refresh in your browser....blah blah blah----error 900/106000 ---EVERY SHOW_ALL NIGHT& DAY!! then i tried adding google tv- that comcast has been pushing for awhile-" 1 click & instant access"  still same error code & had to  uninstall 2 seedy adware programs- so here i am back at "SUPPORT?:-trying to figure out why do we pay comcast $230/ month ?& is any one really dumb enough to trust family's security to them? & what's at&t phone #? $89/ month  or $230/month???!!!???as annoying as att was-at least  you could get them on phoneWAS ANY BODY ABLE TO FIX THIS??nmp

Regular Visitor

Re: Watch tv shows online

Nancy and others - Found a solution!! After wasted hours with the "NO" Help Outsource "Indians"with no solution, I did a System Restore and i'm able to watch programs. You need to do a restore dated prior to May 13, That is the day Windows sent some updates that evidently caused the problem with Comcast.  I chose May 6 as the restore date.  After restore was finished I was able to get the TV programs. In the future I will not allow automatic updates and choose the files I want to enstall manually,. Try it and Good Luck

 

Regards - Vall0400.

New Poster

Re: Watch tv shows online

I signed on using Explorer and it worked fine, so I've just been using that.  I'll try your solution and see what happens.  Thanks so much for your advice!

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