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Watch TV Online

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Watch TV Online

When trying to watch a program online, going to tv.xfinity.com, I see the error:

Attempting to Resume...

We've run into a problem while streaming Ben Affleck, Megan Mullally. Please wait while we try again.

 

This error occured when trying to launch the Today show on NBC.

After this error, I get this one.

 

Subscription to This Channel Required

A subscription is required to watch this channel.
Please call 1-800-XFINITY to add it to your service.

(Error 3329.12012)

 

I have restarted my computer, restarted my modem, emptied the cache on my browser -- both browsers since I use Firefox 50.1.0 and Google Chrome v.55.0.2883.87 m (64-bit)

 

I also get the "Subscription required" message when I try to use my phone to access and cnannels.

 

Any idea why this would start happening so suddenly? The other strange thing is I can go to onDemand and watch whatever shows I would like there.

 

My data usage meter shows so I am not even close on that.....  Used 48GB of 1024GB

 

Thanks!
Jim

 

 

Service Expert

Re: Watch TV Online

See if this helps:

 

http://forums.xfinity.com/t5/Xfinity-TV-Website/Error-900-primetime-3329-12012/m-p/2762668#M61593




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Regular Contributor

Re: Watch TV Online

Make sure your computer date & time is correct. Also, you should be able to watch the today through NBC site at no charge. It may take up to 48 hours but it is usally 24 hours before you can watch a full free episode depending on the show or movie on a PC. This applies to all networks not just NBC.

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