Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,844,026

members

1,242

online

36,519

topics

Top

Watch Disney Channel?

Frequent Visitor

Watch Disney Channel?

I have Disney Channel but I can't watch live TV on watchdisneychannel.com. It says I have to subscribe to the channel, which I already have. What's going on? Why can't I watch live TV on the website?

Tags (1)
Official Employee

Re: Watch Disney Channel?


XfinityFan wrote:

I have Disney Channel but I can't watch live TV on watchdisneychannel.com. It says I have to subscribe to the channel, which I already have. What's going on? Why can't I watch live TV on the website?


Our team is looking into your issue now. Someone will contact via phone within the next 72 hours. If they do not reach you, they will leave a message so please check your messages.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 1 reply
  • 2148 views
  • 0 kudos
  • 2 in conversation