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Videos stop at commercial then don't play

New Poster

Videos stop at commercial then don't play

Every time I play a video they reach the first commercial then won't play. Very frustrating to get 10 minutes into a show and the. Can't watch it.
Regular Contributor

Re: Videos stop at commercial then don't play

This problem has been happening on and off for almost a year; it seems like it's fixed then weeks or months later it returns. I had the problem with this weeks episode of "Bitten" as several people advised me when this problem was so common it made the streaming service unuseable, I went to the networks website and watched it from there without problems. Whatever is going on it's an issue with the advertising servers that Comcast uses so when you run into the problem just go t the networks site and watch from there until it's fixed.

 

- Norm

New Poster

Re: Videos stop at commercial then don't play

Same problem,,,,,I think it is the ads they are playing.   Does it freeze with an ad that displays a way to get more information?

 

New Poster

Re: Videos stop at commercial then don't play

I usually see a streaming video ad in one display screen and then a fixed screen on the right with a place to click to get more information.

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