Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,859,305

members

534

online

29,109

topics

Top

Videos online get stuck on repeat. Unable to watch full episodes! PLEASE HELP

New Poster

Videos online get stuck on repeat. Unable to watch full episodes! PLEASE HELP

Im extremely frustrated...pretty much ALL of the videos online keep getting the same error. Specifically the hour long shows - they will play fine until about 18-19 mins when it goes to commercial. It will keep repeating the same 1-2 mins before the commerical break. So it will just play the commericals and the same clip over and over again. I cannot get the video to move forward because it automatically goes to commercial break. So I can't watch the whole show! Its extremely frustrating for me because I only have access to the internet and was really relying on these videos for entertainment.

Does anyone else have this issue or similar?Where the video gets stuck and keeps repeating the same part after playing 3-4 HORRIBLE commericals?

PLEASE HELP! I'm beyond frustrated...been reduced to tears as I'm on bed rest and have to keep getting up and down to try and fix this issue.

New Poster

Re: Videos online get stuck on repeat. Unable to watch full episodes! PLEASE HELP

I am having the same issues now. 

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Labels
Discussion stats
  • 1 reply
  • 484 views
  • 2 kudos
  • 2 in conversation