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Videos never load

New Poster

Videos never load

I cannot watch xfinity tv on my HP Desktop. The site works fine and I have no trouble making a selection. I click on the "Play" icon and am taken to the proper page where I see the screen and the message "Video Loading..." This is as far as it ever gets. It does not matter what show, what episode, what browser, or what configuration I use. Yes, Silverlight is set to update. No, I am not using Google Chrome. Funny thing is, the videos play fine on the xfinity app on my iPad. But I don't want to watch TV on my iPad (with crappy sound and a tiny screen), I want to watch them on my widescreen HD monitor with stereo surround sound. It used to work fine. I know I didn't change anything.

New Poster

Re: Videos never load

Hmmm. The problem seems to be isolated to Internet Explorer. Google Chrome has no problem loading the videos. I find that funny since everyone else complains that Chrome won't play the videos. Anyone have any ideas?

New Poster

Re: Videos never load

I am having the same problem. Any ideas on on how to fix it?

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