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Video problems

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Video problems

Every time I try to watch certain programs I keep getting this error code

 

We've experienced a playback error. (Error 525|3222)

Please try deleting your cookies and browser cache and refresh this page.

Still having problems? Try our forums.

 

I cleared my cookies and cache and I tried refreshing the page, still no program

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Silver Problem Solver

Re: Video problems

try restarting your computer, you can also try to update silverlight and flash.   other than that not much more to do. 

Official Employee

Re: Video problems


Kmckee wrote:

Every time I try to watch certain programs I keep getting this error code

 

We've experienced a playback error. (Error 525|3222)

Please try deleting your cookies and browser cache and refresh this page.

Still having problems? Try our forums.

 

I cleared my cookies and cache and I tried refreshing the page, still no program


Please send the URLs of the specific episodes/movies that you are trying to watch so we can further look into this.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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