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My Device Information My Zip Code: Unknown My Cable Provider: Unknown Use Dac: True My Conroller ID: 163 My Map ID: 47 My Persona ID: 5115 My myDVR Manager Status: Unknown My Set Top Box Names: Unknown My Watchlist setup: False Facebook Watchlist Syncing: False Facebook Connect: False My public IP address: My operating system: Mac - Undefined My web browser: Chrome 36 - Mozilla/5.0 (Macintosh; Intel Mac OS X 10_9_4) AppleWebKit/537.36 (KHTML, Like Gecko) Chrome/36.0.1985.125 Safari/537.36 My system type: Desktop Computer Or Other Device My Silverlight version: 5.1.30317.0 My Flash version: 14.0.0 Javascript: Enabled Cookies: Enabled (1330 Bytes). Time Information My Clock Time: Tue Aug 05 2014 20:10:13 GMT-0400 (EDT) Server Clock Time: Tue Aug 05 2014 20:10:09 GMT-0400 (EDT)

My Account Information In Home Authenticated: True Primary Account: True Provider Codes: Cy, Dm, Eh, Bw, At, Bl, Ix, Gr, Iy, K, Dg, Bn, Is, B, De, Ei, Ci, A, Gq, Jf, Cb, Jj, Ir, Gl, Cd, Df, Jm, Dy, Cj, Jk, Jl, Iz, Di, Cx, Ds, Gx, D, Cc, Ji Internet Subscriber: True Cable TV Subscriber: True Voice Subscriber: False http://xfinitytv.comcast.net/watch/Outlander/6769183386111735112/313587267824/Ep-101---Sassenach/vid... I am trying to watch episode one of Outlander. All it does is go to a black screen with "Loading Video" and 3 dots that keep flashing. It doesn't load at all. Help? I tried watching a different show, same problem. 
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