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Video and Phone message playback issues

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Video and Phone message playback issues

Unable to view any videos........they don't even appear.  No error message.  Have taken several recommended steps to resolve issue, to no avail.

 

Phone message playback unresponsive..........

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Official Employee

Re: Video and Phone message playback issues


Chizzy wrote:

Unable to view any videos........they don't even appear.  No error message.  Have taken several recommended steps to resolve issue, to no avail.

 

Phone message playback unresponsive..........


Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

 

Also, please send the URLs of the videos that you are trying to watch.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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