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Video access issue 7002 on app for iPad?

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Video access issue 7002 on app for iPad?

I'm unable to play any videos from the xfinity app on my iPad. "Load screen starts then says unable to play video. Video access issue 7002 "

 

Any help?

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Re: Video access issue 7002 on app for iPad?

If you have recently upgraded to the new X1 system  then you need to download the new TV GO app from the iPad App Store. Fixed! 

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