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Video Slow and choppy - help??

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Video Slow and choppy - help??

Re: slow choppy Xfinity video

My Device Information

My Zip Code:
21209
My Cable Provider:
Comcast Baltimore County Digital
Use Dac:
False
My Conroller ID:
116
My Map ID:
58
My Persona ID:
5780
My myDVR Manager Status:
Activated
My Set Top Box Names:
Living Room
My Watchlist setup:
True
Facebook Watchlist Syncing:
Facebook Connect:
My public IP address:
2601:14d:4101:E11c:9af:91a5:F0ac:9439
My operating system:
Windows - Undefined
My web browser:
Chrome 48 - Mozilla/5.0 (Windows NT 10.0) AppleWebKit/537.36 (KHTML, Like Gecko) Chrome/48.0.2564.116 Safari/537.36
My system type:
Desktop Computer Or Other Device
My Silverlight version:
Unknown
My Flash version:
20.0.0
Javascript:
Enabled
Cookies:
Enabled (1855 Bytes).

Time Information

My Clock Time:
Sat Feb 20 2016 15:54:11 GMT-0600 (Central Standard Time)
Server Clock Time:
Sat Feb 20 2016 15:54:11 GMT-0600 (Central Standard Time)

My Account Information

In Home Authenticated:
False
Primary Account:
True
Provider Codes:
S, Du, Cy, Fk, Kf, Ep, Eq, Hc, Dm, Cq, Dd, Hb, Eu, Ey, Ee, Fm, U, Gz, Fc, Eh, Bt, Gi, Ja, Bw, Jg, Gf, Bu, By, Bs, At, Em, Kn, Kg, Bl, Ix, Gd, Fo, Bp, Gw, Gr, Iy, K, Dg, Dt, Bn, Ha, Bi, Bj, Ki, Ka, Ce, It, Ez, Dx, Gk, Fh, Ef, Fd, Do, Fy, Jo, Ju, Is, Au, Ew, Ed, B, Go, Dj, De, Kb, H, Fa, Ci, A, Fx, Gq, Cp, Jf, Cw, Ge, Ea, Cb, E, Eb, Bz, Jj, Co, Jr, Gh, Jc, Gn, Dp, Gg, Gl, Dh, F, M, En, Gp, Fi, Cd, Cf, Id, Fb, Ar, Cg, Df, Cu, Ir, Jq, Ia, Cr, C, Br, Fe, N, Ex, Jv, Ga, Fw, Ke, Fz, O, Bx, Dw, Bb, Bc, Fn, Ff, Jm, Dv, Fs, Ct, Cs, Kh, Et, Cv, Gv, Fr, Db, Dr, Bm, Jb, Gm, Bk, Er, Fv, Dy, Cj, Bo, Dn, Ft, Jh, Kp, El, Bq, Kd, G, Km, Jk, Aw, Je, Dc, Jl, Dl, Jw, Jn, Da, Im, Iz, Fq, Fl, Gs, Bv, Di, Fu, Cx, Dk, Dq, Fg, Fp, Ds, Eo, Gx, D, Y, Es, Gj, Ev, Gc, Fj, Cn, Ch, Gb, Eg, Kc, Cc, Ji
Internet Subscriber:
True
Cable TV Subscriber:
True
Voice Subscriber:
True
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