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VIDEOS NOT WORKING COMEDY CENTRAL

New Poster

VIDEOS NOT WORKING COMEDY CENTRAL

After reading a lot of posts...

My Device Information My Zip Code: Unknown My Cable Provider: Unknown Use Dac: true My Conroller ID: 39 My Map ID: Unknown My Persona ID: 11745 My myDVR Manager Status: Unknown My Set Top Box Names: Unknown My Queue setup: false Facebook Queue Syncing: false Facebook Connect: false My public IP address: 75.111.60.59 My operating system: Windows - Windows NT 6.1 My web browser: Explorer 9 - Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; Win64; x64; Trident/5.0; .NET CLR 2.0.50727; SLCC2; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; Zune 4.7) My system type: Desktop computer or other device My Move player version: Unknown My Silverlight version: 5.1.10411.0 My flash version: 11.5 r502 Javascript: enabled Cookies: Unknown Time Information My Clock Time: Unknown Server Clock Time: Unknown

 

WHAT HAPPENED WHEN TRYING TO WATCH VIDEO- nothing. went black. the bottom right of my screen was reading" connecting to sendori." then the xfinty upgrade message pop. Xfinity Video Player Upgrade

Upgrade your Xfinity Player!

In order to watch On Demand Online videos with "HD-Like" picture quality, you need to install the new Xfinity Player

We're sorry, but for watching On Demand Online videos the following browsers are NOT officially supported at this time:

  • Windows XP: Safari 3/4
  • Windows Vista:  IE 6, Safari 3/4
  • Windows 7:  IE 6/7, Safari 3/4
  • Mac OS 10.4.11+:  IE 6/7/8, Chrome 4

 LINK THAT DOESNT WORK- http://xfinitytv.comcast.net/watch/Colbert-Report/8931405713178174112/15543875510/The-Colbert-Report... 

LINK THAT WORKS- http://xfinitytv.comcast.net/watch/Tosh.0/6136925588586205112/14964803828/Tosh.0-S4%3A30/videos  

 please help. thanx

Tags (1)
Official Employee

Re: VIDEOS NOT WORKING COMEDY CENTRAL


tomtom22 wrote:

After reading a lot of posts...

My Device Information My Zip Code: Unknown My Cable Provider: Unknown Use Dac: true My Conroller ID: 39 My Map ID: Unknown My Persona ID: 11745 My myDVR Manager Status: Unknown My Set Top Box Names: Unknown My Queue setup: false Facebook Queue Syncing: false Facebook Connect: false My public IP address: 75.111.60.59 My operating system: Windows - Windows NT 6.1 My web browser: Explorer 9 - Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; Win64; x64; Trident/5.0; .NET CLR 2.0.50727; SLCC2; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; Zune 4.7) My system type: Desktop computer or other device My Move player version: Unknown My Silverlight version: 5.1.10411.0 My flash version: 11.5 r502 Javascript: enabled Cookies: Unknown Time Information My Clock Time: Unknown Server Clock Time: Unknown

 

WHAT HAPPENED WHEN TRYING TO WATCH VIDEO- nothing. went black. the bottom right of my screen was reading" connecting to sendori." then the xfinty upgrade message pop. Xfinity Video Player Upgrade

Upgrade your Xfinity Player!

In order to watch On Demand Online videos with "HD-Like" picture quality, you need to install the new Xfinity Player

We're sorry, but for watching On Demand Online videos the following browsers are NOT officially supported at this time:

  • Windows XP: Safari 3/4
  • Windows Vista:  IE 6, Safari 3/4
  • Windows 7:  IE 6/7, Safari 3/4
  • Mac OS 10.4.11+:  IE 6/7/8, Chrome 4

 LINK THAT DOESNT WORK- http://xfinitytv.comcast.net/watch/Colbert-Report/8931405713178174112/15543875510/The-Colbert-Report... 

LINK THAT WORKS- http://xfinitytv.comcast.net/watch/Tosh.0/6136925588586205112/14964803828/Tosh.0-S4%3A30/videos  

 please help. thanx


Try using a different web browser and let me know if it works. This is not a permanent solution but it will help us narrow down your issue.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support


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Was your question answered? Mark a Best Answer!solution Icon
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Gold Problem Solver

Re: VIDEOS NOT WORKING COMEDY CENTRAL

Don't know about the OP, but both of those links were broken for me yesterday afternoon, and now both seem to be working -- no changes here that I'm aware of.

New Poster

Re: VIDEOS NOT WORKING COMEDY CENTRAL

works for some videos not for some...

Official Employee

Re: VIDEOS NOT WORKING COMEDY CENTRAL


tomtom22 wrote:

works for some videos not for some...


Can you send me the links of what videos are working and which ones are not? Our site uses many different video technologies so I want to test each video you are referring to individually.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

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