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Unable to watch some movies and TV shows.

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Unable to watch some movies and TV shows.

Trying to watch a movie, Instead I get "Starting video ..." which displays apparently forever without actually starting the video. Manage Parental Contorls

But some TV shows do the same, others may run, others may insist that, because of the program's R rating, something or other must be done about the parental locking that prevents screening.  All parental controls are OFF in my user controls. 

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Official Employee

Re: Unable to watch some movies and TV shows.


brownshow wrote:

Trying to watch a movie, Instead I get "Starting video ..." which displays apparently forever without actually starting the video. Manage Parental Contorls

But some TV shows do the same, others may run, others may insist that, because of the program's R rating, something or other must be done about the parental locking that prevents screening.  All parental controls are OFF in my user controls. 


Not all videos may be working on Internet Explorer 9. Our team is currently working on this issue.

 

In the meantime, please use one of these browsers to watch videos:

 

Goggle Chrome 17

 

Safari 5.1

 

Firefox 10.0

 

Please follow this thread for further information:

 

http://forums.comcast.com/t5/XfinityTV-Online-Help/Internet-Explorer-9-not-playing-videos/td-p/11420...

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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