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Unable to watch movies on wireless connection

New Poster

Unable to watch movies on wireless connection

I am able to watch tv series, but movies start to load and never finish.  This only happens on wireless connection which is constant at 65 - 130mb/sec connection.  Is more bandwidth required or is there another issue?

 

New Poster

Re: Unable to watch movies on wireless connection

Im having the same problem, it worked 2 days ago and has stopped now. I think it is a comcast problem. I have called and chatted online but problem still there.

Official Employee

Re: Unable to watch movies on wireless connection


JJRider59 wrote:

I am able to watch tv series, but movies start to load and never finish.  This only happens on wireless connection which is constant at 65 - 130mb/sec connection.  Is more bandwidth required or is there another issue?

 


What TV shows are working and what movies are not working?

 

Also, please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

 

 

 


Im having the same problem, it worked 2 days ago and has stopped now. I think it is a comcast problem. I have called and chatted online but problem still there.


 

Are any videos working for you? Can you also please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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