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Unable to view queue listings on TV

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Regular Visitor

Unable to view queue listings on TV

The following message appears on my online Xfinity queue page: "The Queue is coming to a TV near you.  If you don’t want the Queue on all set-top boxes in your household, you can turn off that feature by unchecking the “Queue/Set-Top Box Sync” setting, available here: Manage Queue settings »" I have checked the box in the settings menu as directed to allow Queue/Set-Top Box Syncing. However, no "Queue" icon appears under the "Menu" list on any of my TV's, whereby I could view my queue on the TV's. What am I doing wrong?

Accepted Solution

Re: Unable to view queue listings on TV


Ricardo_H wrote:

The following message appears on my online Xfinity queue page: "The Queue is coming to a TV near you.  If you don’t want the Queue on all set-top boxes in your household, you can turn off that feature by unchecking the “Queue/Set-Top Box Sync” setting, available here: Manage Queue settings »" I have checked the box in the settings menu as directed to allow Queue/Set-Top Box Syncing. However, no "Queue" icon appears under the "Menu" list on any of my TV's, whereby I could view my queue on the TV's. What am I doing wrong?


It is only available in a few test markets at this time and there is no timetable for when this feature will become available to all customers. You will be notified when this feature is available in your area.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

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Silver Problem Solver

Re: Unable to view queue listings on TV

its says its coming to a tv near you, it does not say its on your tv now does it??   when I click that link it does nothing. 

Official Employee

Re: Unable to view queue listings on TV


Ricardo_H wrote:

The following message appears on my online Xfinity queue page: "The Queue is coming to a TV near you.  If you don’t want the Queue on all set-top boxes in your household, you can turn off that feature by unchecking the “Queue/Set-Top Box Sync” setting, available here: Manage Queue settings »" I have checked the box in the settings menu as directed to allow Queue/Set-Top Box Syncing. However, no "Queue" icon appears under the "Menu" list on any of my TV's, whereby I could view my queue on the TV's. What am I doing wrong?


It is only available in a few test markets at this time and there is no timetable for when this feature will become available to all customers. You will be notified when this feature is available in your area.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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Regular Visitor

Re: Unable to view queue listings on TV

That's correct. There is no "Queue" link on my TV menu. So, I'm wondering when this feature may become available.

Regular Visitor

Re: Unable to view queue listings on TV

Thanks for the quick reply!

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