Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,857,490

members

1,578

online

29,977

topics

Top

Unable to play Xfinity TV with Firefox browser

New Poster

Unable to play Xfinity TV with Firefox browser

I am unable to play Xfinity TV with my Firefox browser.  I always get a 422 Video Unavailable error.  However, I can play it fine using my Google Chrome browser.  I have the latest version of the Firefox browser installed on my computer.  I have cookies and Javascript enabled too.  I have the latest version of Adobe Flash Player installed on my computer.  I am using Windows Vista for my OS.  It just doesn't work.  When I had an older computer using Windows XP OS, then Firefox worked fine with Xfinity TV.  Now it does not.  How can I fix this?  HELP!

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Labels
Discussion stats
  • 0 replies
  • 575 views
  • 0 kudos
  • 1 in conversation