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Unable to load TV Shows on computer

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Unable to load TV Shows on computer

Sorry, we've experienced some difficulty playing your video.

Please refresh this page in your browser to try again.

(Error 555)

When I go to view a TV program on the computer I get the following message.  Why is this happening.

 

Sorry, we've experienced some difficulty playing your video.

Please refresh this page in your browser to try again.

(Error 555)

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Official Employee

Re: Unable to load TV Shows on computer


michaelmw08 wrote:

Sorry, we've experienced some difficulty playing your video.

Please refresh this page in your browser to try again.

(Error 555)

When I go to view a TV program on the computer I get the following message.  Why is this happening.

 

Sorry, we've experienced some difficulty playing your video.

Please refresh this page in your browser to try again.

(Error 555)


Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

 

Also, please send the URLs of the videos that you are trying to watch.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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Mark a Best Answer!solution Icon

New Poster

Re: Unable to load TV Shows on computer

Everything I clicked on gave me the same error code...."Body of Proof", "Last Man Standing", and several others.

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