Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,842,321

members

1,535

online

36,205

topics

Top

Unable to enter zip code in "Change Location"

ANSWERED
New Poster

Unable to enter zip code in "Change Location"

Attempting to enter zip code in “TV Listings recommended by Comcast Change Location” option, but a “DAC: 112_1” appears where you would normally enter the zip code and this doesn't allow any entry so I’m unable to change from the default location.  Any suggestions?

Accepted Solution

Re: Unable to enter zip code in "Change Location"

Hello,

Go to the bottom of the page and you will see a link xfinity tv settings. Click on that and on the next page you will see the existing zip code and a edit link. Click on edit and make your change and save it.

View answer in context
Tags (1)
Silver Problem Solver

Re: Unable to enter zip code in "Change Location"

Hello,

Go to the bottom of the page and you will see a link xfinity tv settings. Click on that and on the next page you will see the existing zip code and a edit link. Click on edit and make your change and save it.

New Poster

Re: Unable to enter zip code in "Change Location"

Thanks; that enabled me to fix the problem.  I appreciate the help. 

Contributor

Re: Unable to enter zip code in "Change Location"

have same prob and did as you suggested - got box showing dac:124_26 and could not delete in order to enter zip code

 

any add'l suggestion would be appreciated. 

 

thanx

 
Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 3 replies
  • 2374 views
  • 0 kudos
  • 3 in conversation