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Unable to change channels from Windows 7 laptop or iPad with Pace RNG110

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Unable to change channels from Windows 7 laptop or iPad with Pace RNG110

Updates have been made to my laptop and iPad.  I can see the Xfinity TV in the app, and it used to work.  I replaced a Motorola cable box with the RNG110 and can no longer change channels.  I have researched the forum, particularly "

Re: Xfinity app pace rng110 setup [ Edite
  without success.
 
I have not been able to figure out how to sync, the remote, the box or the iPad, or whatever needs to be sync'd.
 
 
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