Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,843,082

members

1,046

online

36,346

topics

Top

Tv Go on iPad

New Poster

Tv Go on iPad

I have downloaded the TV Go app but it will not accept the username and password that I use to sign into email

Problem Solver

Re: Tv Go on iPad

marybeth.keener,

 

I have provided how to access the TV GO App below:

First-Time Sign-In Process

  1. Download the XFINITY TV app from the iTunes App Store on your mobile device or tablet. See XFINITY TV App - Apple Devices: Install App.
  2. Enter your XFINITY username and password and tap Continue.
  3. Tap the Yes box to accept the Terms of Activation and proceed. Tapping the Terms of Activation text reveals the terms detail.
  4. If you are connected to your in-home XFINITY network, the first channel in your lineup will begin streaming.

If you have any further questions feel free to contact us.




Community Icon
I am a Retired Official Comcast Employee, and I no longer actively support the forum.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Retired Official Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
Retired Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 1 reply
  • 288 views
  • 0 kudos
  • 2 in conversation