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Trying to set up DVD manager on ipad

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Trying to set up DVD manager on ipad

It is telling me that there is DVD manager in my area and I have a DVD but it says it is unable to detect it. What do I need to do?
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Silver Problem Solver

Re: Trying to set up DVD manager on ipad

What cable box do you have?

Official Employee

Re: Trying to set up DVD manager on ipad


tawtem2010 wrote:
It is telling me that there is DVD manager in my area and I have a DVD but it says it is unable to detect it. What do I need to do?

Here is the list of compatible DVRs:

 

http://customer.comcast.com/help-and-support/cable-tv/requirements-for-dvr-manager/

 

If you do not have a compatible DVR, please contact your local Comcast Service Center and ask them about swapping your box with a new one.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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