Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,860,674

members

855

online

29,392

topics

Top

Trying To Watch Shows / Movies Online

New Poster

Trying To Watch Shows / Movies Online

Unfortunately on anything I try to watch online it gets stuck on the parental guidence screen. I have disabled parental controls but it still wont work.

New Poster

Re: Trying To Watch Shows / Movies Online

Bump

Frequent Visitor

Re: Trying To Watch Shows / Movies Online

Hi,

 

Are you being prompted for a Parental Controls Pin?  Or stuck on a screen indicating that Parental Controls are being checked?

 

Thank you.




Community Icon
I am a Retired Official Comcast Employee, and I no longer actively support the forum.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Retired Official Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
Retired Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Labels
Discussion stats
  • 2 replies
  • 1007 views
  • 0 kudos
  • 2 in conversation