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Trouble with my Xfinity 1 on my main TV

New Poster

Trouble with my Xfinity 1 on my main TV

I am getting an error code RDK03031 on my main TV..My other TV works fine which tells me that my internet is working fine.  what seems to be the problem.  The TV worked fine yesterday.

Gold Problem Solver

Re: Trouble with my Xfinity 1 on my main TV

You may be in an outage. Yesterday there was a big outage and many people got the same error message.

If I were in your shoes I would unplug and reboot everything in your house the connects to the internet.
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